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Project Manager

Customer / Full Time

As a Project Manager at Big Picture you will be using your experience to plan, execute, and finalise projects. You will be responsible for the day to day management of customer deployment plans and coordinating the efforts of our  teams to ensure that customer and stakeholders requirements are met. In addition to managing the scheduling and communications for internal and external project meetings, you will also have the opportunity to lead some of the smaller-scaled projects. You are also able to be involved and take part in special projects eg support model setup and workflow planning.

You will report to the Projects and Service Delivery Manager. 


  • Communicate strategies and priorities to the teams as well as apprise the Executive on progress and influence concepts and expected results

  • Provide administrative support for project logistics and team coordination

  • Responsible for organising project team and customer meetings and ensuring that minutes are recorded

  • Document and follow up on important actions and decisions from meetings

  • Ensure internal processes are followed to flag issues/risks to Product, Clinical and Customer teams

  • Proactively identify and communicate trends in customer feedback to BPM team

  • Manage reporting for internal and external teams

  • General support for department and company-wide initiatives

We are looking for someone with...

  • Approximately 3+ years of experience in a project management or support capacity

  • Excellent organisation, multi-tasking and prioritisation skills

  • Strong attention to detail and provide quality outcomes in all tasks and interactions

  • Excellent written and oral communication skills

  • Be able to demonstrate initiative

  • Ability to work well as part of a team and autonomously

  • Be comfortable and confident with ambiguity

Bonus Points

  • You have knowledge of Agile Methodology (nice to have)

  • You have worked in the Healthcare industry (nice to have)

Our Core Values.

Patient first

Big Picture was founded to improve every patient outcome we touch. This mission drives each decision we make.

360 degrees

It is what our name is all about - we see the bigger picture. Our mission is to globally optimise healthcare, not locally optimise a subset of the disconnected system. That is why we need to bring along the entire ecosystem to have the desired impact.

Fail fast

What we are doing at Big Picture is ground breaking and no world changing innovation is discovered through caution. We encourage ourselves to keep moving forward, making smart data-driven decisions quickly. When we fail we need to be agile enough to pivot quickly and go again.

Interested? Let's Talk.